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From the this-call-may-be-monitored department: How AI will reshape the future of work? The Washington Post looks at India's $280 billion call-center and "business process outsourcing" industry, which employs over 3 million people.
2023 saw the arrival of a real-time "accent-altering software" — now used by at least 42,000 call center agents:
Those who use the software are engaging in "digital whitewashing," critics say, which helps explain why the industry prefers the term "accent translation" over "accent neutralization." But companies say it's delivering results: happier customers, satisfied agents, faster calls.
Many are not convinced. Whatever short-term gains automation may offer to workers, they say, it will ultimately eliminate far more jobs than it creates. They point to the quality assurance process: When callers hear, "this call may be monitored," that now usually refers to an AI system, not a human [which now can review all calls for compliance and tone]... "AI is going to crush entry-level white-collar hiring over the next 24 to 36 months," said Mark Serdar, who has spent his career helping Fortune 500 companies expand their global workforce. "And it's happening faster than most people realize...." Already, chatbots, or "virtual agents," are handling basic tasks like password resets or balance updates. AI systems are writing code, translating emails, onboarding patients, and analyzing applications for credit cards, mortgages and insurance. The human jobs are changing, too. AI "co-pilots" are providing call center agents with instant answers and suggested scripts. At some companies, bots have started handling the calls.
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From the and-you-can-tell-everyone-that-this-is-your-song department: The goal isn't to stop generative music, but to make it traceable, reports the Verge — "to identify it early, tag it with metadata, and govern how it moves through the system...."
"Detection systems are being embedded across the entire music pipeline: in the tools used to train models, the platforms where songs are uploaded, the databases that license rights, and the algorithms that shape discovery."
Platforms like YouTube and [French music streaming service] Deezer have developed internal systems to flag synthetic audio as it's uploaded and shape how it surfaces in search and recommendations. Other music companies — including Audible Magic, Pex, Rightsify, and SoundCloud — are expanding detection, moderation, and attribution features across everything from training datasets to distribution... Vermillio and Musical AI are developing systems to scan finished tracks for synthetic elements and automatically tag them in the metadata. Vermillio's TraceID framework goes deeper by breaking songs into stems — like vocal tone, melodic phrasing, and lyrical patterns — and flagging the specific AI-generated segments, allowing rights holders to detect mimicry at the stem level, even if a new track only borrows parts of an original. The company says its focus isn't takedowns, but proactive licensing and authenticated release... A rights holder or platform can run a finished track through [Vermillo's] TraceID to see if it contains protected elements — and if it does, have the system flag it for licensing before release.
Some companies are going even further upstream to the training data itself. By analyzing what goes into a model, their aim is to estimate how much a generated track borrows from specific artists or songs. That kind of attribution could enable more precise licensing, with royalties based on creative influence instead of post-release disputes...
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From the lunar-lava department: "When Apollo astronauts stumbled across shimmering orange beads on the moon, they had no idea they were gazing at ancient relics of violent volcanic activity," writes ScienceDaily.
These glass spheres, tiny yet mesmerizing, formed billions of years ago during fiery eruptions that launched molten droplets skyward, instantly freezing in space. Now, using advanced instruments that didn't exist in the 1970s, scientists have examined the beads in unprecedented detail. The result is a remarkable window into the moon's dynamic geological history, revealing how eruption styles evolved and how lunar conditions once mirrored explosive events we see on Earth today...
Analyses of orange and black lunar beads have shown that the style of volcanic eruptions changed over time. "It's like reading the journal of an ancient lunar volcanologist," said Ryan Ogliore [an associate professor of physics at Missouri's Washington University, which has a large repository of lunar samples that were returned to Earth].
"The beads are tiny, pristine capsules of the lunar interior..." says Ogliore. "We've had these samples for 50 years, but we now have the technology to fully understand them..."
"The very existence of these beads tells us the moon had explosive eruptions, something like the fire fountains you can see in Hawaii today."
Thanks to Slashdot reader alternative_right for sharing the news.
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From the motley-fuels department: As recently as 2021, GM "all but eliminated" hybrids from its future product plans, reports the New York Times. "But then a funny thing happened."
Car shoppers balked at the high prices of fully electric models and the challenges of charging them. In the last few years, sales of electric vehicles have grown at a much slower rate than automakers once expected. And hybrids have stepped in to fill the gap, accounting for a large and growing share of new car sales... In the first three months of this year, hybrids — including cars that can and cannot be plugged in — made up about 14 percent of all light vehicles sold in the United States, according to the Department of Energy. That was around twice the market share of fully electric vehicles in that period...
Several automakers are slowing the introduction of new electric vehicles, and have accelerated development of new hybrids.
Robb Report looks at the current status of hybrids — and a possible future:
"The charging infrastructure in most countries is not yet mature enough to support convenient mass adoption of battery-electric vehicles, and in some territories never will be," says Jonathan Hall, head of research and advanced engineering at U.K.-based consulting group Mahle Powertrain....
Porsche, active in this space since 2010, just hybridized its iconic 911 for this model year. Lamborghini also joined the trend with the debut of its 1,000 hp Revuelto hybrid in 2023. "The company doesn't plan to give up the internal-combustion engine anytime soon," says CTO Rouven Mohr. "We are also considering synthetic fuels to keep ICE vehicles running after 2030."
Hall concurs: "With the emergence of bio-based and even fully synthetic fuels, the link between the ICE and climate change can be broken." Combined with the development of better batteries, this progressive hybrid model could offer the best of both worlds for years to come.
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From the it's-only-human department: An artist cancelled their Duolingo and Audible subscriptions to protest the companies' decisions to use more AI. "If enough people leave, hopefully they kind of rethink this," the artist tells the Washington Post.
And apparently, many more people feel the same way...
In thousands of comments and posts about Audible and Duolingo that The Post reviewed across social media — including on Reddit, YouTube, Threads and TikTok — people threatened to cancel subscriptions, voiced concern for human translators and narrators, and said AI creates inferior experiences. "It destroys the purpose of humanity. We have so many amazing abilities to create art and music and just appreciate what's around us," said Kayla Ellsworth, a 21-year-old college student. "Some of the things that are the most important to us are being replaced by things that are not real...."
People in creative jobs are already on edge about the role AI is playing in their fields. On sites such as Etsy, clearly AI-generated art and other products are pushing out some original crafters who make a living on their creations. AI is being used to write romance novels and coloring books, design logos and make presentations... "I was promised tech would make everything easier so I could enjoy life," author Brittany Moone said. "Now it's leaving me all the dishes and the laundry so AI can make the art."
But will this turn into a consumer movement? The article also cites an assistant marketing professor at Washington State University, who found customers are now reacting negatively to the term "AI" in product descriptions — out of fear for losing their jobs (as well as concerns about quality and privacy). And he does predict this can change the way companies use AI.
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From the be-there-and-be-square department: The education-news site EdSurge published "sponsored content" from Minecraft Education this month. "Students light up when they create something meaningful," the article begins. "Self-expression fuels learning, and creativity lies at the heart of the human experience."
But they also argue that "As AI rapidly reshapes software development, computer science education must move beyond syntax drills and algorithmic repetition." Students "must also learn to think systemically..."
As AI automates many of the mechanical aspects of programming, the value of CS education is shifting, from writing perfect code to shaping systems, telling stories through logic and designing ethical, human-centered solutions... [I]t's critical to offer computer science experiences that foster invention, expression and design. This isn't just an education issue — it's a workforce one. Creativity now ranks among the top skills employers seek, alongside analytical thinking and AI literacy. As automation reshapes the job market, McKinsey estimates up to 375 million workers may need to change occupations by 2030. The takeaway? We need more adaptable, creative thinkers.
Creative coding, where programming becomes a medium for self-expression and innovation, offers a promising solution to this disconnect. By positioning code as a creative tool, educators can tap into students' intrinsic motivation while simultaneously building computational thinking skills. This approach helps students see themselves as creators, not just consumers, of technology. It aligns with digital literacy frameworks that emphasize critical evaluation, meaningful contribution and not just technical skills.
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From the stem-cell-therapies department: "A single infusion of a stem cell-based treatment may have cured 10 out of 12 people with the most severe form of Type 1 diabetes," reports the New York Times.
"One year later, these 10 patients no longer need insulin. The other two patients need much lower doses."
The experimental treatment, called zimislecel and made by Vertex Pharmaceuticals of Boston, involves stem cells that scientists prodded to turn into pancreatic islet cells, which regulate blood glucose levels. The new islet cells were infused and reached the pancreas, where they took up residence. The study was presented Friday evening at the annual meeting of the American Diabetes Association and published online by The New England Journal of Medicine...
Patients in the study began to need less insulin within a few months of being infused with new islet cells, and most stopped needing the hormone altogether at about six months [said Dr. Trevor Reichman, director of the pancreas and islet transplant program at University Health Network, a hospital in Toronto, and first author of the study]. He added that patients' episodes of hypoglycemia went away within the first 90 days of treatment.
If the study continues to show positive results, the company expects to submit an application to the FDA next year. "For the short term, this looks promising" for severely affected patients like those in the study," said Dr. Irl B. Hirsch, a diabetes expert at the University of Washington who was not involved in the study. But patients in the trial had to stay on drugs to prevent the immune system from destroying the new cells. Suppressing the immune system, he said, increases the risk of infections and, over the long term, can increase the risk of cancer... Patients may have to take the immunosuppressant drugs for the rest of their lives, the Vertex spokesperson said.
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From the held-on-wheels department: "Modern vehicles have quietly become rolling monuments to terrible user experience, trading intuitive physical controls for flashy but dangerous touchscreen interfaces," argues the site Cars & Horsepower, decrying "an industry-wide plague of poorly designed digital dashboards that demand more attention from drivers than the road itself."
The consequences are measurable and severe: studies now show touchscreen vehicles require up to four times longer to perform basic functions than their button-equipped counterparts, creating a distracted driving crisis that automakers refuse to acknowledge. A Swedish car magazine, Vi Bilägare, conducted a study [in 2022] comparing how long it takes drivers to perform basic tasks like adjusting climate controls or changing the radio station using touchscreens versus traditional physical buttons. The results showed that in the worst-performing modern car, it took drivers up to four times longer to complete these tasks compared to an older vehicle with physical controls... Even after allowing drivers time to familiarize themselves with each system, touchscreen-equipped cars consistently required more time and attention, which could translate into increased distraction and reduced safety on the road....
A seminal 2019 study from the University of Utah found drivers using touchscreens exhibited:
- 30% longer reaction times to road hazards
- Significantly higher cognitive workload (as measured by pupil dilation)
- More frequent and longer glances away from the road
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From the CEO-says department: It's not just Amazon's CEO predicting AI will lower their headcount. "Top executives at some of the largest American companies have a warning for their workers: Artificial intelligence is a threat to your job," reports the Washington Post — including IBM, Salesforce, and JPMorgan Chase.
But are they really just trying to impress their shareholders?
Economists say there aren't yet strong signs that AI is driving widespread layoffs across industries.... CEOs are under pressure to show they are embracing new technology and getting results — incentivizing attention-grabbing predictions that can create additional uncertainty for workers. "It's a message to shareholders and board members as much as it is to employees," Molly Kinder, a Brookings Institution fellow who studies the impact of AI, said of the CEO announcements, noting that when one company makes a bold AI statement, others typically follow. "You're projecting that you're out in the future, that you're embracing and adopting this so much that the footprint [of your company] will look different."
Some CEOs fear they could be ousted from their job within two years if they don't deliver measurable AI-driven business gains, a Harris Poll survey conducted for software company Dataiku showed. Tech leaders have sounded some of the loudest warnings — in line with their interest in promoting AI's power...
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From the lightening-wallets department: ScienceAlert reports:
Casino lighting could be nudging gamblers to be more reckless with their money, according to a new study, which found a link between blue-enriched light and riskier gambling behavior. The extra blue light emitted by casino decor and LED screens seems to trigger certain switches in our brains, making us less sensitive to financial losses compared to gains of equal magnitude, researchers from Flinders University and Monash University in Australia found...
The researchers think circadian photoreception, which is our non-visual response to light, is playing a part here. The level of blue spectrum light may be activating specific eye cells connected to brain regions in charge of decision-making, emotional regulation, and processing risk versus reward scenarios.
"Under conditions where the lighting emitted less blue, people tended to feel a $100 loss much more strongly than a $100 gain — the loss just feels worse," [says the study's lead author, a psychologist at the Flinders Health and Medical Research Institute]. "But under bright, blue-heavy light such as that seen in casino machines, the $100 loss didn't appear to feel as bad, so people were more willing to take the risk...." That raises some questions around ethics and responsibility, according to the researchers. While encouraging risk taking might be good for the gambling business, it's not good for the patrons spending their cash.
One professor involved in the study reached this conclusion. "It is possible that simply dimming the blue in casino lights could help promote safer gambling behaviors."
The research has been published in Scientific Reports.
Thanks to Slashdot reader alternative_right for sharing the news.
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From the open-opining department: BlueSky has grown from roughly 10 million users in early November to 36.79 million today — and its last 30 days of traffic looks very level.
But instead of calling BlueSky's traffic "level", right-leaning libertarian Megan McArdle argues instead that BlueSky's "decline shows no sign of leveling out" (comparing the stable figures from the last month to a one-time spike seven months ago so they can write "It's now down about 50 percent"). And Wednesday the conservative UK magazine Spectator also ignored the 30-day-leveling to write instead that BlueSky is somehow "sliding down a slope".
But TechCrunch thinks the "up or down" conversation is entirely missing the point of "the wider network of apps built on the open protocol that Bluesky's team spearheaded" — and how BlueSky "is only meant to be one example of what's possible within the wider AT Proto ecosystem."
If you don't like the tone of the topics trending on Bluesky, you can switch to other apps, change your default feeds, or even build your own social platform using the technology. Already, people are using the protocol that powers Bluesky to build social experiences for specific groups — like Blacksky is doing for the Black online community or like Gander Social is doing for social media users in Canada. There are also feed builders like Graze and those in Surf that let you create custom feeds where you can focus on specific content you care about — like video games or baseball — and exclude others, like politics. Built into Bluesky (and other third-party clients) are tools that let you pick your default feed and add others that interest you from a range of topics. If you want to follow a feed devoted to your favorite TV show or animal, for instance, you can. In other words, Bluesky is meant to be what you make it, and its content can be consumed in whatever format you prefer best.
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From the overview-overuse department: "The carbon cost of asking an artificial intelligence model a single text question can be measured in grams of CO2..." writes the Washington Post. And while an individual's impact may be low, what about the collective impact of all users?
"A Google search takes about 10 times less energy than a ChatGPT query, according to a 2024 analysis from Goldman Sachs — although that may change as Google makes AI responses a bigger part of search."
For now, a determined user can avoid prompting Google's default AI-generated summaries by switching over to the "web" search tab, which is one of the options alongside images and news. Adding "-ai" to the end of a search query also seems to work. Other search engines, including DuckDuckGo, give you the option to turn off AI summaries....
Using AI doesn't just mean going to a chatbot and typing in a question. You're also using AI every time an algorithm organizes your social media feed, recommends a song or filters your spam email... [T]here's not much you can do about it other than using the internet less. It's up to the companies that are integrating AI into every aspect of our digital lives to find ways to do it with less energy and damage to the planet.
More points from the article:
Two researchers tested the performance of 14 AI language models, and found larger models gave more accurate answers, "but used several times more energy than smaller models."
The data centers hosting AI models "can devour more electricity than entire cities."
"Keeping those computers cool uses freshwater — about one bottle's worth for every 100 words of text ChatGPT generates."
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From the batteries-not-included department: An anonymous reader shared this report from the Washington Post:
Over the past three years, companies have invested tens of billions of dollars toward making electric vehicles in the United States, buoyed by tax incentives aimed at helping American businesses compete with China. Now, those companies are facing a strange problem: too much manufacturing capacity, not enough demand.
As sales of electric vehicles slow and congressional Republicans take aim at EV tax credits and incentives, the United States is slated to have more battery and EV manufacturing than it needs, according to a report released Wednesday by the Rhodium Group, a research firm. That could leave factories — many of which are already operating or under construction — stranded if car sales continue to slump. "The rug is being pulled out from under these manufacturers," said Hannah Pitt, a director in Rhodium's energy and climate practice...
After [America's 2022 climate bill], battery investment in the U.S. skyrocketed. Companies went from investing about $1 billion per quarter in 2022 to $11 billion per quarter in 2024. Most of that battery investment went to red states, including in the South's "Battery Belt," where manufacturers were drawn to inexpensive land and a nonunionized workforce. Now, however, that battery boom is teetering. In the first three months of 2025, companies canceled $6 billion in battery manufacturing — a record. EV sales have slowed...
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From the cosmic-encounter department: It's not dark matter, writes Space.com. But astronomers have discovered "a vast tendril of hot gas linking four galaxy clusters and stretching out for 23 million light-years, 230 times the length of our galaxy.
"With 10 times the mass of the Milky Way, this filamentary structure accounts for much of the universe's 'missing matter,' the search for which has baffled scientists for decades...."
[I]t is "ordinary matter" made up of atoms, composed of electrons, protons, and neutrons (collectively called baryons) which make up stars, planets, moons, and our bodies. For decades, our best models of the universe have suggested that a third of the baryonic matter that should be out there in the cosmos is missing.
This discovery of that missing matter suggests our best models of the universe were right all along. It could also reveal more about the "Cosmic Web," the vast structure along which entire galaxies grew and gathered during the earlier epochs of our 13.8 billion-year-old universe.... The newly observed filament isn't just extraordinary in terms of its mass and size; it also has a temperature of a staggering 18 million degrees Fahrenheit (10 million degrees Celsius). That's around 1,800 times hotter than the surface of the sun...
The team's research was published on Thursday (June 19) in the journal Astronomy & Astrophysics.
Models of the cosmos (including the standard model of cosmology) "have long posited the idea that the missing baryonic matter of the universe is locked up in vast filaments of gas stretching between the densest pockets of space..." the article points out. But now thanks to Suzaku, a Japan Aerospace Exploration Agency (JAXA) satellite, and the European Space Agency's XMM-Newton, "a team of astronomers has for the first time been able to determine the properties of one of these filaments, which links four galactic clusters in the local universe."
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