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From the latest-numbers department: Netflix on Thursday reported a 16% rise in memberships in the first quarter, reaching 269.6 million, beating Wall Street expectations. Starting next year, the company will no longer provide quarterly membership numbers or average revenue per user starting next year. CNBC reports: "As we've noted in previous letters, we're focused on revenue and operating margin as our primary financial metrics -- and engagement (i.e. time spent) as our best proxy for customer satisfaction," the company said in its quarterly letter to shareholders. "In our early days, when we had little revenue or profit, membership growth was a strong indicator of our future potential." Netflix said now that it is generating substantial profit and free cash flow -- as well as developing new revenue streams like advertising and a password-sharing crackdown -- its membership numbers are not the only factor in the company's growth. It said the metric lost significance after it started to offer multiple price points for memberships. The company said it would still announce "major subscriber milestones as we cross them."
Netflix also noted that it expects paid net additions to be lower in the second quarter compared to the first quarter "due to typical seasonality." Its second-quarter revenue forecast of $9.49 billion was just shy of Wall Street's estimate of $9.54 billion Shares of the company fell around 4% in extended trading. Netflix reported first-quarter net income of $2.33 billion, or $5.28 per share, versus $1.30 billion, or $2.88 per share, in the prior-year period. The company posted revenue of $9.37 billion for the quarter, up from $8.16 billion in the year-ago quarter.
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From the another-day-another.-breach department: U.S. telecom provider Frontier Communications shut down its systems after a cybercrime group breached some of its IT systems in a recent cyberattack. BleepingComputer reports: Frontier is a leading U.S. communications provider that provides gigabit Internet speeds over a fiber-optic network to millions of consumers and businesses across 25 states. After discovering the incident, the company was forced to partially shut down some systems to prevent the threat actors from laterally moving through the network, which also led to some operational disruptions. Despite this, Frontier says the attackers could access some PII data, although it didn't disclose if it belonged to customers, employees, or both.
"On April 14, 2024, Frontier Communications Parent, Inc. [..] detected that a third party had gained unauthorized access to portions of its information technology environment," the company revealed in a filing with the U.S. Securities and Exchange Commission on Thursday. "Based on the Company's investigation, it has determined that the third party was likely a cybercrime group, which gained access to, among other information, personally identifiable information." Frontier now believes that it has contained the breach, has since restored its core IT systems affected during the incident, and is working on restoring normal business operations.
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From the not-adding-up department: A software glitch in the "ticket in, cash out" (TICO) machines at Star Casino in Sydney, Australia, saw it inadvertently give away $2.05 million over several weeks. This glitch allowed gamblers to reuse a receipt for slot machine winnings, leading to unwarranted cash payouts which went undetected due to systematic failures in oversight and audit processes. The Register reports: News of the giveaway emerged on Monday at an independent inquiry into the casino, which has had years of compliance troubles that led to a finding that its operators were unsuitable to hold a license. In testimony [PDF] given on Monday to the inquiry, casino manager Nicholas Weeks explained that it is possible to insert two receipts into TICO machines. That was a feature, not a bug, and allowed gamblers to redeem two receipts and be paid the aggregate amount. But a software glitch meant that the machines would return one of those tickets and allow it to be re-used -- the barcode it bore was not recognized as having been paid.
"What occurred was small additional amounts of cash were being provided to customers in circumstances when they shouldn't have received it because of that defect," Weeks told the inquiry. Local media reported that news of the free cash got around and 43 people used the TICO machines to withdraw money to which they were not entitled -- at least one of them a recovering gambling addict who fell off the wagon as the "free" money allowed them to fund their activities. Known abusers of the TICO machines have been charged, and one of those set to face the courts is accused of association with a criminal group. (The first inquiry into The Star, two years ago, found it may have been targeted by organized crime groups.)
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From the neural-data-protections department: An anonymous reader quotes a report from the New York Times: Consumers have grown accustomed to the prospect that their personal data, such as email addresses, social contacts, browsing history and genetic ancestry, are being collected and often resold by the apps and the digital services they use. With the advent of consumer neurotechnologies, the data being collected is becoming ever more intimate. One headband serves as a personal meditation coach by monitoring the user's brain activity. Another purports to help treat anxiety and symptoms of depression. Another reads and interprets brain signals while the user scrolls through dating apps, presumably to provide better matches. ("'Listen to your heart' is not enough," the manufacturer says on its website.) The companies behind such technologies have access to the records of the users' brain activity -- the electrical signals underlying our thoughts, feelings and intentions.
On Wednesday, Governor Jared Polis of Colorado signed a bill that, for the first time in the United States, tries to ensure that such data remains truly private. The new law, which passed by a 61-to-1 vote in the Colorado House and a 34-to-0 vote in the Senate, expands the definition of "sensitive data" in the state's current personal privacy law to include biological and "neural data" generated by the brain, the spinal cord and the network of nerves that relays messages throughout the body. "Everything that we are is within our mind," said Jared Genser, general counsel and co-founder of the Neurorights Foundation, a science group that advocated the bill's passage. "What we think and feel, and the ability to decode that from the human brain, couldn't be any more intrusive or personal to us." "We are really excited to have an actual bill signed into law that will protect people's biological and neurological data," said Representative Cathy Kipp, Democrat of Colorado, who introduced the bill.
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From the need-of-the-hour department: Nigeria will criminalize the destruction of broadband fiber cables following repeated complaints by MTN Nigeria and other telecommunications companies that they are losing billions of naira, Bloomberg News reported, citing people familiar with the matter. From the report: Nigeria's works ministry, which supervises federal road constructors, is finalizing the regulation that will be signed as an executive order by President Bola Tinubu, said the people, asking not to be identified as they weren't authorized to comment. While there are presently laws against vandalism, the authorities are aiming to regulate construction firms more closely.
The order will enforce stiff penalties on offenders, said the people, declining to provide more details or say when it will be signed. "Telecom assets are critical backbone that supports the economy across sectors," said Temitope Ajayi, a senior presidential aide, who noted that the Association of Telecommunications Companies has been demanding the classification for years. New rules will provide "further assurance that the Nigerian government will protect their investments against vandals and criminal elements."